Embassy Suites Atlanta - Buckhead

The view was awesome and the bed was great!!

The price I paid for the room it was outdated and my air didn't work, spa was down !

Staff were very accommodating, especially the front desk (ARIEL) and housekeeping.

The rooms and bathrooms were not very clean, carpet and bathroom in particular. Ceiling has black spots that looked like mold??? Not sure

Great breakfast and happy hour. Staff was very welcoming.

I would have liked an earlier check in.This didn't allow us to meet a 4pm appointment on time. After our first night, we received fresh towels and trash had been emptied but the bed was left unmade.Furnishings are in need of updating.

Loved the full complimentary breakfast. Rooms were large and bright. The exchanged room had a beautiful view. Staff and service were very good when responsive.

Difficulty in getting operator or anyone to answer phone at desk. Had to change rooms because assigned room did not appear to have been cleaned thoroughly.

Having drinks there, managers reception

No hot water and room was smelly and very dusty.

The drinks

The customer service we received, was awful. Dirty ,dusty smelly rooms. Asked for housekeeping to come clean three times and they were a no show.the front desk said at 10 that night the housekeepers were busy?? So I guess that was ok for them not to do their job. I will never stay there again and I do not recommend this hotel to anyone.

WHEN BOOKED ON LINE NOTHING WAS THERE ABOUT TO PAY FOR PARKING AND I HAD TO 50 CAN YOU TELL ME WHY

THE CHARGE ME 50 FOR PARKING DID NOT CLEAN MY ROOM

Room clean and convenience of complimentary breakfast and a great restaurant inside hotel

Television in bedroom the sound could be heard but picture could not be viewed on channels 02, 03, 04, 05, 07,

Room not ready for check in

Location was amazing

Staff was ok, not very helpful. Phone didn't work and there were several things that needed attention. Room service and restaurant on site was horrible. Food was good but service was not.

Great location. Comfortable rooms. Full breakfast included!

Valet was really slow. There was also an elevator outage that lasted for about an hour.

Breakfast, spacious room; good television sets in both living and bedroom and good channels. Good food for hotel room service: pizza and pitcher of sweet tea. Quiet warm room; cold weather outside. Wifi was complimentary at checkout through there was supposed to be a charge. Nice downtown view of the city.

Traffic was terrible getting there. Had to pay to park, whether valet or self park. Phone didn't work in room, they had it on dnd 2x and had to go down for valet/bellman/room service etc. Late to cocktail hour, 15 min left and no food; housekeeping hours 9 to5; got there at 430pm; the living room furniture was dirty and outdated.

The happy hour snacks and drinks were a nice surprise, and the breakfast were excellent and the staff was awesome and the suites were spacious.

The bed was not very comfortable.

Staff was eonderful

The comfort of the bed, free breakfast, and the overall area

Valet parking was horrible! Pay to park whether you park yourself or do valet